Battery charging guidelines

Having trouble charging?

Since our sensors are always turned on, the worldwide corona pandemic has resulted in an increased number of sensors being deeply discharged. This is manifested by the fact that the LED is no longer turned on during charging. To make affected sensors rechargeable again, you can try to connect the sensor to a charging source for a few minutes and disconnect it again for maximum 10 rounds. When the LED should start to light up again, leave the sensor connected to the charger until it is fully charged (LED turns off). If this does not work, please contact support.

  • Disconnect the load when charging, so that the current can drop unhindered during charging. A disturbing load will confuse the charger.
  • Charge at a moderate temperature. Do not charge at sub-zero temperatures.
  • Lithium-ion batteries do not need to be fully charged; a partial charge is better for longevity.
  • Not all chargers will perform a full charge and the battery may not be fully charged.
  • Do not use the charger and/or battery if the battery becomes excessively warm.
  • Charge a low charge battery before storing the sensor for a long period of time; turn off the sensor completely if stored for a long period of time (see screenshots).
Click on the orange bordered area to enter the sensor settings. Click the off button to turn the sensor off. It will turn on again when power is applied again.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us